You’ve got a new game CD/DVD so you insert it into the drive in order to install the game and nothing happens. You can, of course, find the setup file and run it but it’s more convenient when autoplay works. The steps below are for Windows 7.

 

1) Try This First:

  1. Go into Control Panel
  2. At the top right of the window, set “View by:” to “Large icons”
  3. Click on “Autoplay” in the top row
  4. On the left side of the window are many types of CDs and DVDs. Next to each category is a drop-down menu where you tell Windows what you want it to do when that type of CD/DVD is inserted. Find “Software and games” on the left side.
  5. Set its drop-down menu to “Install or run program from your media”.

 

2) If it still doesn’t work:

If it still doesn’t work there is either corruption in the registry or the registry settings don’t agree with the Control Panel settings. Since the registry settings have higher priority than Control Panel, whatever you do in Control Panel is being ignored.

 

You need to edit the registry. Be careful when editing the registry. You are looking for 2 keyfields:

 

Current User:  HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Local Computer:  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

 

Each keyfield has a subkey called “NoDriveTypeAutoRun”. You need to set “NoDriveTypeAutoRun” to a hexadecimal value of “91” in each of the 2 key fields:

 

  1. Click the Windows Start button
  2. Type “regedit” and press Enter
  3. If you get a window with the message “Do you want the following program to make changes to the computer” and below that “Registry Editor”, click Yes.
  4. The registry editor should now be open. 
  5. First, backup your registry
    1. Click the File menu
    2. Click Export
    3. For the filename enter today’s date with hyphens separating the months, days and year: eg. 07-23-17
    4. For “Save in” at the top of the window, select he desktop
    5. Click Save to save a backup of the registry to the desktop
  6. The registry is HUGE. The structure is similar to a multi-level folder structure (folders within folders within folders…). There are 5 main keys. Collapse everything so it looks like the picture on the right.
  7. First, find the HKEY_CURRENT_USER key
  8. Expand it by clicking the triangle next to it. The contents of the key is listed in alphabetical order. The current key is displayed at the bottom of the window as shown on the right.
  9. Continue expanding keys within keys until the current key is:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    .
  10. Click on the current key to highlight it
  11. The key’s subkeys are listed on the right side of the window. Look for “NoDriveTypeAutoRun” and double-click it.
    1. Ensure “Base” is set to “Hexadecimal”
    2. Enter “91” without quotes in the “Value data” text box
    3. Click OK and then close the Registry editor
  12. If “NoDriveTypeAutoRun” is not listed, move on to the next section.

 

If Windows won’t load because the registry has become damaged:

  1. Reboot the computer
  2. Press F8 repeatedly as the computer boots
  3. From the menu, use the up and down arrow keys to select “Safe mode” and press Enter
  4. After Windows loads in safe mode, click (or double-click depending on how you have Windows configured) the registry backup file that you created and saved on the desktop
  5. In response to “Do you want the following program to make changes to the computer”, click Yes
  6. When asked for confirmation to make changes to the registry, as shown on the right, click Yes
  7. Reboot the computer

 

3) If it still doesn’t work:

  1. Delete “NoDriveTypeAutoRun” from the 2 registry subkeys mentioned in section 2.
  2. Delete “DisableAutoplay” from this key:HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoplayHandlers
  3. Close the Registry Editor

 

Click here to go to the next troubleshooting page “Choppy Animation, Freezing or Graphical Distortion”.

 

 

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